What must be clear before payment
A real slot, approved total price, session duration, preparation requirements, cancellation/rescheduling windows and refund conditions must be published and accepted before checkout is enabled.
Requesting a change
Manage booking submits a cancellation or rescheduling request for operator review. It does not automatically issue a refund or change a calendar event.
Payment or availability conflicts
Do not make a second payment to resolve a pending confirmation. The operator must reconcile the existing payment and offer an agreed alternative or appropriate refund if the original booking cannot be fulfilled.
Policy pending
Specific notice windows, refund percentages, no-show terms and response timelines have not been invented. Checkout remains disabled until the actual policy is approved.